The hotel is a brand new establishment, built in 2009, and modern, with 52 luxury rooms and suites. It has two elevators and is air conditioned both in the guest rooms and public areas. Guests are welcomed in the lobby, which offers a 24-hour reception and check-out service, a hotel safe and currency exchange facilities. A hairdressing salon, café and restaurant are also housed within the building. Internet access is offered, as are room service, laundry service and a bicycle hire service.
The hotel is located right in Hanoi's Old Quarter, about 2 minutes' walk from Hoan Kiem Lake or the Thang Long Water Puppet Show. It is surrounded by many hotels, travel agents, restaurants, local shops and banks.
All rooms feature open windows or a balcony and are air conditioned. Each room has its own computer and Internet access (both wireless and cabled), cable TV, and an international direct dial phone. The en suite bathroom includes a standing shower and bathtub as well as a hairdryer. Rooms are extremely clean with real wooden floors. They additionally feature double or king-size beds, a safe, minibar, fridge, tea and coffee making facilities and an ironing set.
The reception is open 24 hours a day.
Take a taxi or book a hotel transfer service from the airport in advance. By car it is about 45 minutes from the airport to the hotel.
Major credit cards are accepted such as American Express, MasterCard and VISA.
The hotel offers a daily buffet breakfast at the restaurant, a complimentary welcome drink upon arrival, daily fresh fruit, and tea/coffee in room. Lunch is offered as a set menu and à la carte, and dinner is available as a set menu.
